Privacy & Policy
Read our privacy policy carefully to understand how we collect, use, protect or otherwise handle your Personally Identifiable Information (PII) in accordance with our website.

What personal information do we collect?

When you are registering or ordering on our website, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other information. We may also ask you to create a user ID and password in order to buy products or services from Merchants. You may, however, visit our site anonymously.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To constantly customise and improve on our services to you for pleasant e-shopping experience with Myexpress.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To conduct follow-up with you after correspondence(email or phone inquiries) received.
  • To provide after-sales services / follow-up communication.

How do we protect your information?

Your personal information is contained behind secured database and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. This enables to maintain the safety of your personal information when an order is placed / data collected.

How can you opt-out, remove or modify information provided to us?

Please email us at admin@myexpress.com.sg if you wish to modify your e-mail subscriptions or delete your online account information from our database. Please note that we may maintain information about an individual transaction made through a link on our site in order to service that transaction and for record keeping purposes.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. If you turn cookies off, certain features that make your site experience more efficient may not function properly.

Third-party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party Links

At our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. Therefore, we do not hold any responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedbacks about these third-party sites.

Minors

Personal registration information submitted by any user under the age of 18 will not be accepted. We are committed to protecting the privacy of children and have no intention of collecting personal data from children under the age of 18. If we learn or have reason to suspect that a user of the Myexpress.com.sg website is under age 18, we will immediately delete any personal information in that user’s account.

Policy Changes

Any changes made to our policy will be posted on this page. This shall apply only to information collected after the date of the change.

Online Policy Only

This online privacy policy applies only to information collected through our site and not to information collected offline

Your Consent

By using our site, you consent to this Privacy Policy.

Any questions or feedbacks regarding this privacy policy, you may email to us at admin@myexpress.com.sg. We will revert to you as soon as possible.